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FIX SKYPE FOR BUSINESS INTEGRATION WITH OUTLOOK

Verify Presence is Enabled 

  1. 1. In outlook click File => Options  => People 

  1. 2. Verify that “Display online status next to name” is checked 





3.      If this option is greyed out launch Regedit and browse to


HKEY_CURRENT_USER  =>  SOFTWARE => IM Providers. Verify that DefaultIMAPP is set to “Lync”.



4.      Once this is set, close and relaunch Outlook. The “Display online status next to name” should no longer be greyed out and presence information should show up in outlook.
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Comments

  1. UnknownJanuary 7, 2019 at 2:39 AM

    Good Solution. its worked for me.

    ReplyDelete
  2. UnknownMay 14, 2019 at 10:44 AM

    Good Solution.
    Thank You very much.

    ReplyDelete
  3. El-MoezJuly 16, 2019 at 12:07 PM

    Thank you so much, i have been looking for a solution since maybe 6 months now but this one solved it finally.

    ReplyDelete
  4. khushsolankiAugust 13, 2019 at 4:21 AM

    Good to hear that from you El-Moez. Thank you for posting a comment.

    ReplyDelete
  5. UnknownDecember 30, 2019 at 7:42 AM

    This fixed it but every time I shut down my computer and restart I have to do it again. Is there a permanent fix?

    ReplyDelete
    Replies
    1. AnonymousJanuary 16, 2020 at 8:20 PM

      Try to relaunch the outlook once you have saved the settings.
      Hope this can solve your problem.

      Delete

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